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Loan FAQ

Questions about Loans? Find the answers here.

General Questions

What is TopCheck.com.ng?

TopCheck is a price comparison site that helps customers to find the best products for insurance, credit cards, loans, and broadband internet. TopCheck provides transparency, convenience, and a huge money saving opportunity to all Nigerians. Comparing products on TopCheck is free and very easy. If you would like to find out more, please click here.

How do I compare products?

You can choose between submitting your contact details or comparing prices directly online. In case you submit your lead, you will receive a call-back from our customer support team with the best rates possible. In case of online comparison, you can compare prices and benefits online and place the order online.

How much does it cost to compare on TopCheck.com.ng?

Comparing on TopCheck is 100% free, and there are no hidden costs. Unbelievable? Check out how TopCheck works by clicking here.

Is TopCheck an insurance company?

No, TopCheck is not an insurance company. TopCheck specializes in marketing and technology services and partners with the nation’s leading insurance companies as well as banks, internet service providers, and lending institutions.

Where is TopCheck based?

TopCheck is headquartered in Lekki Phase 1, Lagos, Nigeria, where more than 15 employees take care that you make the best choice for insurance, money, or broadband internet possible. Click here for more information.

Loans Specific Questions

What will happen when I have an accident?

TopCheck helps you to make the claim process as convenient as possible. We provide you with all the information on how to make a claim, which then has to be submitted to the insurance company directly. Click here for more info about claims.

Shouldn't I buy directly from the provider?

Getting insurance or a loan via TopCheck is much more convenient than going to the provider directly as we offer innovative solutions like online payments or instant customer support. Additionally TopCheck offers prices that are often cheaper than the rates you get directly from insurance companies, banks, lending institutions, or internet service provider.

What happens if I have a claim?

TopCheck supports you in getting your claim to the respective insurance company. We tell you how the claims process looks like, which documents you need to submit, and whom to contact. Click here for more info about free TopCheck claims support.

Do I have to be based in Lagos?

No, TopCheck provides you with products that are available all over Nigeria. If local limitations apply, we inform you accordingly.

When does my Policy take effect, is it immediately after I pay?

Yes, the policy becomes immediately effective after you have paid the insurance premium to the insurance company. The policy will then also be uploaded to the NIID (Nigerian Insurance Industry Database) and you will get a notification accordingly.

I would like to apply for an internet plan, what are the next steps?

After you applied for any of the internet plans on TopCheck, you get a free and non-binding callback from the internet provider you are interested in. The sales agent will then provide you with more information on the internet plan and how to get it in the most convenient way.
You can also apply for multiple broadband internet plans at the same time, so you get a call-back from different providers.
We guarantee you that requesting a callback is 100% NON-binding and totally FREE of cost!

Why should I use TopCheck and not go directly to the Internet Service Provider?

Getting broadband internet is easier and more convenient via TopCheck.com.ng. TopCheck offers prices that are often cheaper than the rates you get directly from the internet service providers. We also keep you up-to-date with the latest new products and best deals on the market, relieving you of the stress of checking all the ISPs on their different platforms. TopCheck.com.ng will do all the work by comparing broadband internet services, instantly helping you find the offer that's right for your needs.

How fast will I get my internet plan?

This depends on several factors, e.g. in case you are a first-time-buyer on how fast you make the payment, where you buy the product and how fast the response rate of the internet service provider is, but you should have your internet plan within a couple of days. For a faster process we recommend online payments and/or bank transfers as the payment will be acknowledged the same day you made the payment. As a returning customer, you get your internet plan instantly. After selecting your preferred internet plan and paying the internet service provider (like Spectranet or Smile) you will have immediate access to the data plan.

How do I pay for the broadband internet plan I want to have?

Many different payment options exist and they differ from provider to provider. Most internet companies offer direct online payments, credit card payments, bank transfers and cash payments in the branch. We recommend online payments due to faster processing and convenience.

How do I know if the Internet Service Provider covers my area with broadband internet?

TopCheck.com.ng will only show you internet providers that cover your area with internet services. Local restrictions might apply though, but the sales representative of the internet service provider will tell you more about his on the phone after you submitted your call-back details.

I like to get Travel Insurance with TopCheck, what are the next steps?

You can provide us with your information on the travel insurance landing page and one of our customer service agents will be in touch with the best offers from the best travel insurance providers.

Why should I use TopCheck and not go directly to an insurance company?

Getting travel insurance is easier and more convenient via TopCheck.com.ng. TopCheck.com.ng offers prices that are often cheaper than the rates you get directly from the providers. We relieve you of the stress of checking with the different insurers and make it possible for you to pay online, using quick checkout.

How fast will I get my travel insurance?

You can get your travel insurance policy issued 24 hours after paying the premium.

Is the travel insurance policy the same as from an insurance company?

While TopCheck.com.ng is not an insurance company, we work with the top insurance companies in Nigeria. The travel insurance bought on TopCheck.com.ng is from an insurance company.

Will I also receive a hard copy of the travel insurance policy?

After receiving your policy via e-mail, the hard copy will also be sent to your address.

I like to apply for a credit card, what are the next steps?

Provide us with your personal information and one of our customer service agents will give you a call, with the best credit card offers available.

Why should I use TopCheck and not go directly to the bank?

TopCheck.com.ng saves you time and energy by providing you with credit card deals for different providers, showing you their benefits and rates.

How fast will I get my credit card?

After applying for your credit card, it can take 5-15 days for you to get your card.

Where can I pay with the credit card?

You can use most credit cards world over in locations that accept master/visa cards.

What are the costs that are associated with credit cards?

All credit card companies have various charges that apply solely to the use of their services. Exchange rate transaction fees, Interest charges on cash withdrawal and Annual fees are some of the costs associated with credit cards. Click here to see what other costs you are likely to incur with credit card use.

What is the interest rate of the loan?

The interest rates of the loans are determined by the loan providers, which are either a bank or a lending institution. TopCheck shows you the cheapest interest rate for each loan provider possible. After submitting your contact details, you will either be re-directed to the loan provider's website, where you can finish the process, or a customer support representative will call you back. In both ways you will get a tailored quote. We never take a fee from customers, as this service, as it is 100% free.

Example Loan: ₦500,000 Loan amount, 1-12 months duration, 2.83% monthly interest rate, 37.61% max APR, ₦688,050 total value, ₦57,338 max monthly repayment, RenMoney MfB

How long does it take to get my loan?

This depends on the loan you are applying for. Smaller amounts can be process even the same day, so you receive your money instantly. Larger amounts need more documentation of your current situation (e.g. submission of proof of salary, copy of ID, etc.). TopCheck provides your information directly to the provider, so the length of the process is mostly dependent on the response rate of the loan provider as well as your speed of submitting the required documentation. To understand what documents are required for getting a cash loan, click here.

Example Loan: ₦500,000 Loan amount, 1-12 months duration, 2.83% monthly interest rate, 37.61% max APR, ₦688,050 total value, ₦57,338 max monthly repayment, RenMoney MfB

Which bank will give me the loan?

You decide from which bank or financial institution you will get a loan. Just pick the offer, which suits you the most! TopCheck works with many different reputable financial institutions that have a track record for providing individuals and small businesses with quick loans. We are constantly in the process of adding new information and new partners to TopCheck, so offer shown change over time.

Example Loan: ₦500,000 Loan amount, 1-12 months duration, 2.83% monthly interest rate, 37.61% max APR, ₦688,050 total value, ₦57,338 max monthly repayment, RenMoney MfB

How much can I get at once?

Depending on your risk profile, which is determined by many different factors, like city, age, salary, credit history, employment status, and many more factors, you can get between ₦10,000 to ₦2,000,000.

Example Loan: ₦500,000 Loan amount, 1-12 months duration, 2.83% monthly interest rate, 37.61% max APR, ₦688,050 total value, ₦57,338 max monthly repayment, RenMoney MfB

What is the process involved in getting the loan?

First step: insert your data on the personal loans landing page, our system instantly runs your data through an algorithm that shows which loans are applicable for you. Second step: choose the loan product that seems most attractive for you. You are also able to apply for more than one loan at the same time. Third step: a customer support agent will contact you after clicking "apply" or you will be re-directed to the partner's site, where you have to complete the application process.

Example Loan: ₦500,000 Loan amount, 1-12 months duration, 2.83% monthly interest rate, 37.61% max APR, ₦688,050 total value, ₦57,338 max monthly repayment, RenMoney MfB